FAQ’s

Do I have to have PayPal to order?

NO! You do not need a PayPal account. It’s confusing at first glance, because PayPal puts their logo on the “buy” buttons I use on this site…but if you go ahead and click on it, one of the subsequent screens will give you the option to use your own credit card.

When will my order ship?

I typically ship same day or next day after receiving your order.

How long will it take?

I ship most crows/ravens via Priority Mail, which takes one to three days to most locations in the continental U.S. If the shipping weight approaches or exceeds around 10 lbs, I will usually ship via FedEx, which takes from one or two days up to a week, depending on how far you are from Oregon.

I’m outside the continental U.S., can I order from you?

I’ve done so in the past, but no more. Why? Because shipping & insurance costs have skyrocketed, customs rates are hard to predict, and recent E.U. regulations on sellers have gone too far. Alaska and Hawaii residents are welcome to purchase after contacting me for potential extra shipping charges.

What if I’m dissatisfied with my order?

I want my artwork to bring positivity into your life! But if it doesn’t, and you’d like to return it, just email me within ten days of purchase (you’ll have my phone & email by then, or use the Contact form). You will be responsible for return shipping. When I receive it in good shape, I’ll issue a refund.

Can I reach you by phone?

I get so many spam calls already that I don’t want to post my number publicly! If you want to speak with me, email me your phone number via my Contact page, along with your question, and I’ll call you back.

Still have questions?

Ask away! I’ll do my best to accommodate your needs.

 

Last but not least, Thank You for your purchases! My partner, Jackie Hurlbert, and I have been making our entire living from our art since 1995, and we couldn’t do it without you!