FAQ’s

Do I have to have PayPal to order?

NO! You do not need a PayPal account. It’s confusing at first glance, because PayPal puts their logo on the “buy” buttons I use on this site…but if you go ahead and click on it, one of the subsequent screens will give you the option to use your own credit card.

When will my order ship?

I typically ship same day or next day after receiving your order.

How long will it take?

Priority Mail takes one to three days, typically; I ship most crows/ravens via Priority Mail. If the shipping weight approaches or exceeds around 10 lbs, I will usually ship via FedEx, which takes from one or two days up to a week, depending on how far you are from Oregon. Either way, I’ll provide tracking info via your email.

I’m outside the continental U.S., can I order from you?

I welcome International orders! Just email me via my Contact page with your address and I’ll prepare a shipping quote. If you approve the quote, I’ll prepare a custom listing for you to purchase that includes shipping charges to your country. (Customs fees and taxes, if any, will be your responsibility.)

What if I’m dissatisfied with my order?

I want my work to bring positivity into your life! But if it doesn’t, and you’d like to return it, just email me within ten days of purchase (you’ll have my phone & email by then, or use the Contact form). You will be responsible for return shipping. When I receive it in good shape, I’ll issue a refund.

Can I reach you by phone?

I get so many spam calls already that I don’t want to post my number publicly! But if you want to speak with me, email me your phone number via my Contact page, along with your question, and I’ll call you back.

Still have questions?

Ask away! I’ll do my best to accommodate your needs. Want to write a check? Fine by me, it will just take a bit longer to wait for it to clear before shipping. Would you prefer to give me your credit card info over the phone instead of online? No problem! We’ve processed thousands of CC purchases since 1993, with no problems. Live nearby? Yes you can pick up your order and save a few bucks.

Last but not least, Thank You for your purchases! My partner, Jackie Hurlbert, and I have been making our entire living from our art since 1995, and we couldn’t do it without folks like you!